There is no difference between a flat rate or adjustable rate. Either one of these offers a set rate for your shipment. There is a minimum and maximum of $5,000 for the rate. These rates are not guaranteed.

What should I do if my shipment is damaged?

If your shipment is damaged, please provide a receipt for the carrier. The carrier is responsible for the damaged item and must be notified. You will be able to provide them with the carrier name, tracking information, etc. The carrier will then be responsible for the cost of repair or replacement.

What is my insurance coverage?

All shipments are insured for loss or damage, regardless of the value of your shipment. You will be contacted by the carrier upon delivery.

How do I create an account?

Simply create an account with your email address and a new password. Click on “My Account” to set your shipping preferences and to start your shipment.

How do I cancel my shipment?

If you are shipping via a USPS carrier, you will receive a shipment confirmation email with a tracking number. You can track the บริษัทส่งอาหารแช่แข็ง shipment from the link within the email. If you are shipping using an outside carrier, you can cancel your shipment within the “Your Shipment” page by selecting the “Cancel” option on the right side of the page.

How do I change my shipping address?

If you have changed your shipping address, click on the “My Account” tab and enter the new address. Once the address is updated, you can track your shipment.